1. What Enclira Provides

Enclira provides private, branded community infrastructure for organizations, associations, creators, institutions, businesses, civic groups, learning communities, and other member-led ecosystems.

Depending on the plan, configuration, or product, Enclira may include community websites and mobile apps, member management, roles and permissions, groups and private spaces, feeds, posts, comments, messaging, events, registrations, polls, surveys, voting, grievances, payments, donations, memberships, subscriptions, learning tools, marketplace features, communication tools, AI-powered workflows, analytics, administrative tools, and white-label or custom-branded deployments.

Some features may be available only on selected plans, as paid add-ons, or during limited beta access.

2. Users, Customers, and Community Administrators

If you use Enclira on behalf of an organization, you confirm that you have authority to accept these Terms for that organization.

• Visitors: people browsing the Enclira website.
• Members: people who join or participate in an Enclira-powered community.
• Community administrators: people who create, own, manage, or moderate a community.
• Customers: organizations, businesses, creators, institutions, or groups that subscribe to or purchase Enclira services.
• Enclira-owned network users: people who join communities or vertical products operated directly by Enclira.

3. Account Registration

To use certain features, you may need to create an account.

• Provide accurate and current information.
• Keep your login credentials secure.
• Not share your account without permission.
• Notify us of unauthorized access.
• Be responsible for activity under your account.

4. Community Administrator Responsibilities

Community administrators are responsible for how they configure, operate, and manage their communities.

This includes responsibility for member onboarding, community rules, access controls, roles and permissions, content moderation, membership criteria, payment settings, event rules, surveys, polls, grievances, governance workflows, legal notices required for members, compliance with applicable laws, and handling member requests where the community controls the relevant data.

Enclira provides infrastructure and tools. Community administrators remain responsible for the communities they operate.

5. Acceptable Use

You agree not to use Enclira to:

• Break any applicable law.
• Violate someone else’s rights.
• Upload harmful, abusive, hateful, defamatory, exploitative, or illegal content.
• Harass, threaten, impersonate, or mislead others.
• Send spam or unauthorized communications.
• Upload malware, viruses, or harmful code.
• Attempt to access accounts, systems, or data without permission.
• Interfere with platform security or performance.
• Scrape, crawl, or extract data without permission.
• Use Enclira to build a competing product without written consent.
• Abuse payment, marketplace, event, grievance, voting, or communication features.
• Misrepresent identity, affiliation, credentials, or authority.

6. Content Ownership and License

You retain ownership of content you submit to Enclira, such as posts, comments, messages, forms, files, media, survey responses, event content, or community materials.

By submitting content, you give Enclira a limited license to host, store, process, display, transmit, and use that content as needed to provide and improve the service.

For communities operated by a customer or community administrator, the community administrator may have rights to access, moderate, export, remove, or manage content according to their community rules and configuration.

You are responsible for ensuring that you have the rights needed to upload or share any content through Enclira.

7. Community Rules and Moderation

Each community may have its own rules, membership criteria, moderation standards, and governance processes.

Community administrators may approve, reject, edit, remove, or restrict content and users according to their rules.

Enclira may also take action if content or activity violates these Terms, creates legal risk, harms users, threatens platform security, or damages the integrity of the service.

8. Payments, Subscriptions, and Fees

Some Enclira services are paid. Fees may include SaaS subscription fees, setup or onboarding fees, white-label deployment fees, feature-based add-ons, AI premium features, storage or usage-based fees, communication usage fees, marketplace commissions, payment processing fees, and event, membership, donation, course, or transaction fees.

Prices, billing cycles, and included features will be described in the applicable order form, pricing page, invoice, checkout page, or agreement.

Unless stated otherwise, fees are due according to the billing terms shown at purchase, subscriptions may renew automatically, taxes may apply, late or failed payments may result in restricted access, and fees are non-refundable except where required by law or expressly stated in writing.

9. Marketplace, Payments, Donations, and Commerce

If a community uses marketplace, donation, course, event, membership, or commerce features, the community administrator is responsible for product or service descriptions, pricing, refund policies, tax obligations, delivery or fulfillment, legal compliance, and disputes with buyers, sellers, donors, or members.

Enclira may provide the infrastructure but is not responsible for goods, services, claims, promises, or transactions offered by community administrators or third-party sellers unless Enclira is clearly identified as the seller.

10. Third-Party Services and Integrations

Enclira may integrate with third-party services such as payment processors, communication providers, analytics tools, video tools, cloud infrastructure, AI providers, or other software.

Your use of third-party services may be governed by their own terms and policies.

Enclira is not responsible for third-party services, outages, errors, pricing changes, data practices, or actions outside our control.

11. AI-Powered Features

Enclira may provide AI-powered features such as onboarding assistance, content recommendations, summaries, moderation support, search, workflow automation, analytics, or other intelligent tools.

AI outputs may be incomplete, inaccurate, or inappropriate. You should review AI-generated outputs before relying on them.

You agree not to use AI features to make decisions that require human review, professional judgment, legal compliance, medical judgment, employment assessment, financial decision-making, or other sensitive determinations without appropriate human oversight.

12. Privacy and Data

Our Privacy Policy explains how we collect, use, share, and protect personal information.

By using Enclira, you agree to our Privacy Policy.

Community administrators are responsible for ensuring that their use of Enclira complies with privacy, consent, data protection, and communication laws applicable to their members and jurisdictions.

13. Intellectual Property

Enclira, including its software, design, branding, logos, product names, features, workflows, documentation, visual systems, and underlying technology, is owned by Enclira Labs Inc. or its licensors.

You may not copy, modify, reverse engineer, resell, sublicense, or create derivative works from Enclira without written permission, except as allowed by law.

You may not use Enclira’s name, logo, or brand assets without our written consent.

14. Feedback

If you share feedback, ideas, suggestions, or recommendations with us, you allow Enclira to use them without restriction or compensation.

We appreciate feedback, but we are not obligated to treat it as confidential unless we agree otherwise in writing.

15. Beta Features and Early Access

Some Enclira features may be released as beta, pilot, preview, or early access features.

These features may be incomplete, experimental, unstable, or changed at any time.

We may modify, limit, suspend, or discontinue beta features without notice.

16. Service Availability

We work to keep Enclira reliable and available, but we do not guarantee uninterrupted or error-free service.

Service may be affected by maintenance, updates, security issues, internet failures, cloud provider issues, third-party outages, payment provider issues, communication provider delays, and events beyond our control.

We may change, improve, suspend, or discontinue parts of the service as the platform evolves.

17. Suspension and Termination

We may suspend or terminate access if you violate these Terms, payment is overdue, your activity creates legal, security, or operational risk, you misuse the platform, suspension is required by law, a community administrator removes your access, or continued access may harm Enclira, users, communities, or third parties.

You may stop using Enclira at any time. Customers may cancel according to their applicable plan, order form, or agreement.

Certain obligations, including payment obligations, intellectual property rights, disclaimers, limitations of liability, and dispute provisions, survive termination.

18. Disclaimers

Enclira is provided on an “as is” and “as available” basis.

To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, error-free operation, and complete security.

Enclira does not guarantee that the platform will meet every need, produce specific business results, prevent all misuse, or ensure legal compliance for every community.

Community administrators are responsible for using Enclira appropriately for their specific audience, industry, jurisdiction, and use case.

19. Limitation of Liability

To the fullest extent allowed by law, Enclira Labs Inc. and its officers, employees, contractors, affiliates, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes loss of profits, loss of revenue, loss of data, business interruption, reputational harm, or platform downtime.

Where liability cannot be excluded, our total liability will be limited to the greater of the amount paid by you to Enclira for the service giving rise to the claim in the three months before the claim, or USD $100.

Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.

20. Indemnity

You agree to defend, indemnify, and hold harmless Enclira Labs Inc. from claims, damages, losses, liabilities, costs, and expenses arising from your use of Enclira, your content, your community operations, your violation of these Terms, your violation of applicable law, your violation of third-party rights, and products, services, events, memberships, donations, courses, or marketplace offerings you provide through Enclira.

21. Changes to These Terms

We may update these Terms from time to time.

When we make material changes, we may notify users by posting an updated version, changing the date above, sending an email, or using another appropriate method.

Your continued use of Enclira after changes become effective means you accept the updated Terms.

22. Governing Law

Unless required otherwise by applicable law, these Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law rules.

Any disputes will be handled in the courts located in Delaware, USA, unless another venue is required by applicable law or agreed in writing.

23. Contact Us

For questions about these Terms, contact Enclira Labs Inc., Delaware, USA.

Email: hello@enclira.com. Legal Contact: legal@enclira.com.